When you think of a project team, chances are good that you imagine one comprised of members who all work for the same company – an internal team. However, while that is the most common scenario, working with outside team members is becoming increasingly common, particularly where remote teams are concerned. Whether you need the […]
Knowledge
Observation
Finally, you could observe what is currently going on. Sit with a user and watch how long it takes to complete a process, or what steps are done. You can then assess where the shortfalls are in the process and you’ll probably find they talk to you as you watch, pointing out things they don’t […]